SHIPPING

All orders are processed discreetly through Australia Post.

Standard shipping ($10.60) or express shipping ($14.0) ON ALL ORDERS.

• We will send you a confirmation of order email once the order is received and processed 

• All posts have tracking and customers who make purchases will receive a confirmation tracking email from Australia Post - WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS. https://auspost.com.au/using-our-tracking-service

• ORDERS ARE USUALLY SHIPPED WITHIN 1-5 BUSINESS DAYS VIA AUSTRALIA POST - check updates in emails or Instagram for announcements about delays. 

• ORDERS WILL USUALLY ARRIVE BETWEEN 2-5 BUSINESS DAYS AFTER PAYMENT CLEARS. DELIVERY TO NT, WA, & REGIONAL AREAS MAY TAKE LONGER.

• WE CANNOT TAKE RESPONSIBILITY FOR ANY DAMAGE CAUSED DURING TRANSIT

OUR RETURN POLICY

PLEASE ENSURE THAT YOU SELECT THE CORRECT ITEMS WHEN ORDERING, AS RETURNS AND EXCHANGES CANNOT BE PROCESSED ONCE GOODS HAVE BEEN PROCESSED OR SHIPPED.

TO CANCEL YOUR ORDER, PLEASE SEND OUR WE_DZY TEAM AN EMAIL OR DIRECT MESSAGE AS SOON AS POSSIBLE IN ORDER FOR US TO CANCEL THE ORDER BEFORE IT IS PROCESSED. WE CANNOT CANCEL AN ORDER ONCE IT HAS BEEN PROCESSED AND SHIPPED.

IF ANYTHING IS WRONG OR MISSING, PLEASE EMAIL OUR TEAM (weedzy@weedzy.com.au) OR DM US ON SOCIAL MEDIA. If something in your order is broken within 7 working days, you can send it back and we will replace it or give you a refund as required by consumer law.

IF YOU DO NOT REPORT ANY PROBLEMS WITH YOUR ITEM UPON RECEIPT, WE WILL ASSUME THAT YOU RECEIVED IT UNDAMAGED AND IN GOOD WORKING ORDER. WE DO NOT PROVIDE REFUNDS, EXCHANGES, OR CREDIT FOR ITEMS THAT YOU HAVE ALREADY DAMAGED OR BROKEN. ADDITIONALLY, WE CANNOT ACCEPT RETURNS ON USED ITEMS.

OUR RETURN POLICY

YOUR CONFIDENTIALITY IS IMPORTANT TO US. AT WE_DZY, IT IS OUR POLICY TO RESPECT YOUR PRIVACY WITH RESPECT TO ANY INFORMATION WE COLLECT FROM YOU WHILE YOU ARE USING OUR WEBSITE WWW.WEEDZY.COM.AU

WE COLLECT PERSONAL INFORMATION ONLY WHEN IT IS REQUIRED TO PROCESS YOUR ORDER OR PROVIDE A SERVICE. WE COLLECT INFORMATION ONLY BY LEGAL AND FAIR MEANS, WITH YOUR CONSENT AND KNOWLEDGE. WE ALSO EXPLAIN WHY WE'RE COLLECTING THIS INFORMATION AND HOW IT WILL BE USED.

For as long as is necessary to deliver the service you've requested, We will keep the data we collect. We will take reasonable precautions to prevent the loss, misuse, alteration, unauthorized disclosure, or destruction of your personal information that we store.

If you choose to give us your credit card details, we will encrypt them using Secure Socket Layer (SSL) technology and store them using AES-256 encryption to keep them safe. Notwithstanding the fact that no method of data transmission over the Internet or electronic storage can be guaranteed to be completely secure, we adhere to all PCI-DSS requirements and implement additional generally accepted industry standards.

WE DON'T SHARE ANY PERSONALLY IDENTIFYING INFORMATION PUBLICLY OR WITH THIRD-PARTIES, EXCEPT WHEN OR IF REQUIRED BY LAW.

OUR WEBSITE MAY HAVE LINKS TO OTHER SITES THAT WE DON'T RUN. PLEASE KNOW THAT WE HAVE NO CONTROL OVER THE CONTENT AND PRACTICES OF THESE SITES AND CANNOT TAKE RESPONSIBILITY OR LIABILITY FOR THEIR RESPECTIVE PRIVACY POLICIES.

YOU MAY DECLINE OUR REQUEST FOR PERSONAL INFORMATION, WITH THE UNDERSTANDING THAT WE MAY BE UNABLE TO PROCESS YOUR ORDER OR PROVIDE YOU WITH THE SERVICES YOU REQUEST.

YOUR CONTINUED USE OF OUR WEBSITE WILL BE CONSIDERED ACCEPTANCE OF OUR PRIVACY AND PERSONAL INFORMATION PRACTICES. FEEL FREE TO CONTACT OUR WE_DZY TEAM IF YOU HAVE ANY QUESTIONS ABOUT HOW WE HANDLE USER DATA AND PERSONAL INFORMATION.

PLEASE EMAIL us at weedzy@weedzy.com.au IF THERE ARE ANY PROBLEMS IN REGARDS TO YOUR ORDER AS OUR WE_DZY TEAM IS ALWAYS HAPPY TO HELP!